Terms & Conditions

1. Acceptance of Terms

By accessing or using the Chain Hub platform ("Platform"), including the website, APIs, and any associated services (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not use the Services. Your continued use of the Platform constitutes acceptance of any updates or modifications to these Terms.

2. About Chain Hub

Chain Hub is a non-custodial, multi-chain DEX aggregator platform that aggregates third-party decentralized exchange (DEX) and bridging service providers through a unified interface. The Platform facilitates token swaps and cross-chain transactions by routing orders through various liquidity sources to provide users with optimal swap rates. Chain Hub does not hold, control, or custody user funds at any point during the transaction process.

3. Eligibility

By using the Services, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal capacity and authority to enter into these Terms.
• You are not a resident of, or located in, any jurisdiction where the use of the Services is prohibited by applicable law or regulation.
• You are not subject to any economic sanctions, trade embargoes, or designated on any prohibited or restricted party lists maintained by any government authority.
• Your use of the Services complies with all applicable local, state, national, and international laws and regulations.

4. Non-Custodial Nature of Services

Chain Hub is a non-custodial platform. At no point does Chain Hub take custody, possession, or control of your digital assets. All transactions are executed directly on the respective blockchains via smart contracts provided by third-party DEXs, bridges, and liquidity providers. You are solely responsible for the security and management of your private keys, wallet credentials, and digital assets.

5. Third-Party Services

The Platform aggregates and routes transactions through third-party decentralized exchanges, bridges, and liquidity providers. Chain Hub does not control or operate these third-party protocols and smart contracts. We make no representations or warranties regarding the security, reliability, or performance of any third-party services. Your use of third-party services through our Platform is at your own risk and subject to the respective terms and conditions of those third-party providers.

6. User Responsibilities

When using the Services, you agree to:

• Provide accurate information when interacting with the Platform.
• Verify all transaction details including destination addresses, token amounts, and network selection before confirming any transaction.
• Maintain the security of your wallet and private keys. Chain Hub will never ask for your private keys or seed phrases.
• Be responsible for all gas fees, network fees, and any other blockchain transaction costs incurred during the use of the Services.
• Comply with all applicable laws and regulations in your jurisdiction.

7. Prohibited Activities

You shall not use the Services to:

• Engage in money laundering, terrorist financing, or any other form of illicit financial activity.
• Violate any applicable laws, regulations, or sanctions programs.
• Facilitate fraud, deception, or any criminal activity.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Platform's infrastructure.
• Use automated systems, bots, or scripts to interact with the Services in a manner that degrades performance or availability for other users.
• Circumvent or attempt to circumvent any security measures, rate limits, or access controls implemented by the Platform.
• Manipulate or attempt to manipulate token prices, markets, or swap routes.

8. Transaction Risks & Disclaimers

You acknowledge and accept the following risks:

• Price Volatility: Cryptocurrency prices are highly volatile. The quoted swap rate may differ from the actual execution rate due to market fluctuations, slippage, and network congestion.
• Slippage: Swap transactions may be subject to slippage. The actual amount of tokens received may be less than the quoted amount.
• Transaction Finality: Blockchain transactions are irreversible once confirmed. Chain Hub cannot reverse, cancel, or refund completed transactions.
• Smart Contract Risk: Third-party smart contracts used by the Platform may contain vulnerabilities or bugs. Chain Hub is not responsible for losses arising from smart contract failures.
• Network Congestion: Blockchain network congestion may cause delays or transaction failures. Chain Hub is not responsible for failed transactions due to network conditions.
• Cross-Chain Risk: Cross-chain (bridge) transactions carry additional risks including but not limited to bridge failures, delays, and potential loss of funds.
• Incorrect Addresses/Networks: Sending tokens to an incorrect address or on the wrong network may result in permanent loss of funds. Chain Hub cannot recover funds sent to wrong addresses.

9. Fees

Chain Hub may charge a service fee on transactions processed through the Platform. Applicable fees will be displayed transparently before you confirm any transaction. In addition to Platform fees, you are responsible for all blockchain gas fees and network transaction costs. Fee structures are subject to change, and any changes will be reflected in the Platform interface before transaction confirmation.

10. Refund Policy

Due to the decentralized and non-custodial nature of the Services, Chain Hub generally does not process refunds. Blockchain transactions, once confirmed, are irreversible. Chain Hub is not liable for losses resulting from:

• Sending digital assets to an incorrect address or on the wrong network.
• Sending digital assets different from those specified in the transaction.
• Transactions executed with expired or invalid token contracts.
• Failure to include required transaction memos, tags, or destination identifiers.
• User error in confirming transaction details.

In exceptional circumstances where funds may be recoverable, Chain Hub will evaluate requests on a case-by-case basis but makes no guarantees of recovery.

11. Intellectual Property

All content, trademarks, logos, designs, code, and materials on the Platform are the property of Chain Hub or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Platform without prior written consent from Chain Hub.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHAIN.HUB AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF DIGITAL ASSETS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

Chain Hub provides the Services on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Indemnification

You agree to indemnify, defend, and hold harmless Chain Hub, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

14. Service Availability

Chain Hub reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services. We do not guarantee uninterrupted or error-free access to the Platform.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with applicable arbitration rules.

16. Modifications to Terms

Chain Hub reserves the right to update or modify these Terms at any time. Changes will be effective upon posting the revised Terms on the Platform. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Contact

For questions or concerns about these Terms, please contact us at admin@chainhub.exchange.